Phoneari Phoneari
The modern, GDPR-compliant telephony app

One client. Desk phone and softphone.

At your desk you control your desk phone right from the screen. At home you call as a softphone with a single click – on the same number. GDPR-compliant, hosted in Germany.

  • GDPR
  • EU hosting Germany
  • B2B
Phoneari speed dial with busy-lamp field in softphone mode – the team's live status at a glance Phoneari speed dial with busy-lamp field in softphone mode – the team's live status at a glance
One click between office and home

Two ways of working, one switch.

Phoneari adapts to wherever you are – no second number and no second app. Switching takes a single click.

In the office

Control your existing desk phone via uaCSTA/CSTA straight from the app: dial, answer, hold, transfer (attended or blind) and pick up ringing calls – in sync with the phone on your desk.

At home

One click on the softphone button and you call over your computer (WebRTC/SIP) – the same number, no extra hardware, just a headset. Ideal for hybrid teams and flexible locations.

Switch between desk-phone and softphone mode in Phoneari Switch between desk-phone and softphone mode in Phoneari
Key features

Everything a working day on the phone needs.

From speed dial to call forwarding – concrete tools that make calls faster, more visible and simpler.

01

Busy-lamp field & speed dial

In softphone mode you see in real time who on your team is on a call, free or ringing – and dial colleagues with a single click. No more hunting for extensions.

Busy-lamp field & speed dial in Phoneari Busy-lamp field & speed dial in Phoneari
02

Call control, transfer & hold

Hold, swap, transfer blind or attended – full call control lives right on your screen, whether you use the desk phone or the softphone.

Call control, transfer & hold in Phoneari Call control, transfer & hold in Phoneari
03

Contacts & phonebook sync

Central company phonebooks and personal contacts sync automatically to every device. Every caller is instantly identified by name.

Contacts & phonebook sync in Phoneari Contacts & phonebook sync in Phoneari
04

Call history across all devices

Missed, answered and dialled calls – complete, searchable and synced across devices. One click to call back.

Call history across all devices in Phoneari Call history across all devices in Phoneari
05

Call forwarding in seconds

Forward always, on busy or on no-answer – set up right in the app, without cryptic star codes on the phone.

Call forwarding in seconds in Phoneari Call forwarding in seconds in Phoneari
06

Incoming-call popup with context

Every incoming call brings a discreet popup with name, company and actions – answer, decline or forward without switching windows.

Incoming-call popup with context in Phoneari Incoming-call popup with context in Phoneari
Security & operations

Ready for real enterprise use.

Data protection and operations are not afterthoughts – they are built in.

GDPR-compliant

Data-minimising processing, secured by a DPA – built for B2B use in Germany and the EU.

EU hosting in Germany

Operated on OVH servers in Germany. Your connection and contact data stay in the EU.

Updates without admin (Windows)

On Windows the client updates automatically in the user context – no IT ticket, no admin rights. On macOS the new version is downloaded manually.

Multi-tenant & white-label

Resellers manage multiple customers separately and under their own branding.

Customisation

Tuned to every workstation.

Small adjustments that make the difference day to day – per user.

Themes & accent colour

Light, dark or system-driven – plus an accent colour that matches your brand.

Ringtones

Custom ringtones for incoming calls, so you recognise the team by the sound.

Global keyboard shortcuts

Answer, hang up or mute via hotkey – even from any other app.

Audio devices

Separate choice of microphone, speaker and ringing device – headset and speakerphone in parallel.

Language

Interface in German or English, configurable per user.

Call popup options

Fine-tune the position, behaviour and auto-hide of the popup.

Frequently asked questions

Do I need my own phone system for Phoneari?

Phoneari is the client, not the PBX. It works with your existing SIP phone system – from an on-premise setup to a cloud PBX. Your desk phones and numbers stay in place; Phoneari adds the control surface and softphone capability on top.

Which desk phones are supported (CSTA/uaCSTA)?

For desk-phone control Phoneari uses uaCSTA/CSTA. Compatible models – such as common Yealink devices with CSTA control enabled – can be fully operated from the app: answer, hold, transfer. Without CSTA, the softphone mode is always available.

Does Phoneari work from home without a desk phone?

Yes. One click on the softphone button and you call straight from your computer (WebRTC/SIP) – on the same number as in the office. No extra hardware required, a headset is enough.

Is Phoneari GDPR-compliant and where is data hosted?

Yes. Operations run on servers in Germany (OVH), processing is limited to what is necessary and covered by a data-processing agreement (DPA). Phoneari is a B2B product built for business requirements.

What does Phoneari cost?

Billing is usage-based and per active user – no PBX investment and no long upfront commitment. For a concrete quote for your team size, reach us at info@phoneari.com.

Does IT have to handle updates – are admin rights required?

On Windows yes – updates run automatically in the user context without admin rights, so your users stay up to date with no IT ticket. On macOS you download the new version manually.

Which platforms does Phoneari run on?

The desktop client runs on Windows and macOS. Contacts, call history and settings sync centrally so every workstation shares the same state.

Is Phoneari suitable for resellers and multiple tenants?

Yes. Phoneari is multi-tenant by design, with reseller management and white-label options. Partners manage their customers separately and under their own branding.

Ready to connect office and home?

Download the client for Windows and macOS – or sign in to the system directly.